We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Product looks the same as it was described. Very good quality. Seller trustworthy !!!
ordered what you received, quality good)
Great store! Thanks!
Thank you
super fast. fully compliant with bag description, zipper work keeps magnet. color uniform. husband satisfied. recommend store!!!
thank you store! description all-match, business excellent was packed inflatable inside bags, sewn neat thread торчащей no! all like, recommend!!!!!!
excellent quality match the description, that looks like leather, bags inside perfectly packed with air, отслеживался track, not продовцом consorted with uniquely your money worth excellent thanks for store goods!!!
thank you for fast delivery. goods are delivered fast, отслеживался good. item matches the description. bag прошита qualitative, leather soft. buying satisfied. store recommend.
the store goods quality and fast delivery thank you! look good. expensive and beautiful. leather. дополн bag strap. packing all decent. recommend!!
cумка quality, matches the description packaging and protects very good, bag in transit надутый package inside, полиэтиленом уложена дутым wrapped tight top case in bag. delivery fast, wonderful store, thank you so much.
excellent for your money bag, but keeps the shape, добротно пошита, pockets. but it does not have a little smell critical. similar to the skin, but not tested. shipping to flat. nice and общительные and courier delivery. продавцудоставке
match commodity description, very nice and gregarious store. shipping accounted for 13 days. looks elegant bag really, really super, recommend.
договорённости delivered by courier, fully compliant with description. excellent bag, smell skin put gift (very cute. if in doubt, please order or the отбросьте мигом them. uniquely value for money bag. by the way, roomy very) satisfied order 100 percent.
slightly larger шёл goods. the consciences packed. positive bags from the first impression, locks work smoothly, sewing trim. money such for perfectly. fast shipping, even brought courier address. operation as see ....
Beautiful !!! I am much satisfied !!!
month feedback after use. this bag has become my favorite! it go every day, roomy very soft and, comfortable soft rinse dust and dirt easily, simply wipe cloth! guys recommend very practical!
fully satisfied with your purchase. добралась киева package of order to 11 days! material quality is excellent, neat seams. inside the bag have надутые air cushion, which have kept handbag shape during transport. расчитывал as size. general recommend!
everywhere заказывал completely perfect for all of all is excellent genuine leather all recommend)))!!!! дошла свердловской area to 15 days of order fast shipping company cdek)))!!!!
bag very like, roomy. natur. leather пошита нареканий without.