We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (21) |
95.5%
|
4 Stars (1) |
4.5%
|
3 Stars (0) |
0%
|
2 Stars (0) |
0%
|
1 Star (0) |
0%
|
received backpack, satisfied
remember not come goods how much, backpack itself but good, only this color i will думала горчичным or deep yellow but it came bright yellow darker it on a white background. so all good and pockets at sides, 1 pocket, tattoo art gift and put. thanks to store, yellow rich bright yellow or dislike if it is best not take. so take a.
very fast and very good looking
17 days to ra, very fast. stitched good, great for goods at a glance 887 p. strength дополню oh.
come backpack. within 20 days. отслеживался all the way. rr 800 excellent quality. stick-where кое распускается thread and decoration, but it is not can fix and easy critical. 15.6 inch laptop (38 × 26) tailgating included. roomy large and. made of thick material, шебуршит lining but cheap. put gift stickers. общалась not the store.
recommended selling. fast Shipping spain. free shipping YELLOW Is a poco More off.
very nice quality
delight! very bright, sewn neat, comfortable, smell no. this love!
color, as the picture, come in two weeks satisfied quality! same задумываюсь purchase, but have red, not mint color! buy satisfied very, to all!
ждала very! пришёл within 17 days. all i заказываю years in china, but this was first shipping. just отслуживался добавился itself track mail application in each step. кааааждый шажочек!!! separate доставило this fun, part принимала itself i if in delivery))) oh, отманили and backpack. начитавшись понимала i feedback, he good. but it just found height! all прострочено fine, добротные snake, material, color bright, quality surprisingly done. уплотнена optional folding even in it, not in the back to backpack давило content. looks stylish, high quality and reliable. none goods привычными what to do with brand from china. superman stickers put + gift))) very умилило)) in backpack поместился притык-тык diagonal 15 laptop. to store and very. 10 200 money just for such buy, even if you do not like!))))
product waz as described and good delivery time too
Very good!! Quality was good and nice bright color.
I love it! The backpack came really quickly to me. The colour is exactly the same. I’m ordering another one
super, advice
22.03-7 went 04 match description odor new. straight stitching. roomy. inside pocket velcro. durable locks store recommend .. sticker gift put
love.
big Is More thought you me, But cool. exact and full color. pretty hard stands and texture good. tardado has a poco in.
cool backpack bag and how can wear high quality all is normal work all zipper then the school do not be afraid of take
Is QUALITY backpack! A good Purchase. Tough. good CLASPS. Good Handles. love. recommend 100%
новосибирска month to flat walking, in general all good, completely consistent color photos, лямке on a small spot type have error, but not critical. that only bad: fabric which straps for zipper, socks on the second day when it literally-застёгиваешь распускаться растегиваешь start
Beautiful backpack, fast delivery to Czech republic. Recommended!
me gustó, high quality nice