We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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looks very добротно backpack. пошит good, normal hardware. satisfied супруга
cool backpack.
*********))) all great, thanks to store. photographed have online. to order stylish, high quality and not expensive.
суперрр all!!!
all my оправдал standby. satisfied i.
excellent, only sorry that has backpack small side zipper, only have side pockets and one in larger size backpack. zippers very much.
really super!!!!!!!! to order more, alas and, no choice and подорожали already. разобрали all. and more подожду ..... sorry order other color. quality super, genuine leather wrapped in плёночку locks. short класссссс ..... about two weeks delivery fast. take!
bag super. satisfied wife.
sale rucksacks мартовской come with three. packing excellent, not damaged beauty and comfortable two in one. like. store thanks very much! and i дочки!!!
high quality sewn. looks beautiful. shipping fast. color darker than the photos.
пришёл новосибирска 2 week to order. all matches the description. locks work well. accessories обклеена film, not to поцарапалась. little помялось bottom, but not critical. влезет a4 size, only подогнутыми angles. think this leather. зам. present smell. the consciences запаковали. air parcel has been inside the bag. satisfied i purchase.
israel and пришёл per pair literally weeks! well packed. not помялся. many pockets. roomy :) thank you!
as photo backpack store. shipped within 4 days. воронежской area to walking in 10 days. забрала the mail. all like. gray blue seems me the same here is like small size.
really backpack. first подумала is big, поняла use after two days but it perfectly. quality likes. ровненькие stitching, accessories good. looks dignified. we stand so f times more expensive.
backpack is very good. amazing sewn. leather or not,, exactly tag прикреплённый to a small piece of leather. unfortunately, of small sent big, store but скомпенсировал misunderstanding.
quality super! are satisfied. come to order уфы week 2
with good price during the promotion backpack two заказала one, store but посылками single backpack and different sent reason not come. very mind. immediately returned seller. but i was need backpack. was it price very attractive. now is much more expensive.
very cool backpack, leather match the description, fast shipping! thank you store!
доехал backpack fast, genuine leather, picture color matched in store, overcast blue very cool, tailored qualitative, secret pocket on the back of the, really backpack! packaging is very good, with bubble, have storage bag, each item wrapped accessories. satisfied purchase, to store thank you!
second is backpack, item was so as уверена. me to добирался time longer, two weeks, but it is because of мартовских discount thank you.
excellent, покупала big just fit, you need. delivery fast, packing excellent.-mint my favorite appear when take another one.
fast shipping московской to region. very cute backpack from experience. packed in a few, тряпичную bag, пупырки; inside air backpack bags. roomy very, all продуманы pockets for maximum convenience. this little опасалась (ali etc брала интересующими had little flowers with backpacks large, ie выбирала of the order left is) however пришелся fancy color: gray blue lovely summer. uniquely recommend. marvelous. excellent. exquisite. to store thank you!!!
this store advice: quick no problem. ярославль доставлениза goods have been in 3 weeks. looks very worthy backpack!
excellent backpack. quality is good. my great little taste. small size was to take. with no zips and pockets at sides ((
2, well packed (inside the package with air, пупырку paper wrapped in завернуто and all duster + top). och backpack itself quality made, leather smell
backpack super! запаковано is all leather. come.
qualitative, beautiful, photo corresponds to store. not all and always first level! packaging and all is very good. 2 weeks shipping