We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (23) |
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4 Stars (1) |
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1 Star (0) |
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bag, matches the description. came quickly. but not very strong and sharp bags-off without обошлось "chemical" smell. balcony выветривается-two weeks. though make up for the store something.
more шёл month. very pungent smell, visible, not leather. strong have scratches back, shameful give someone (processed bad stitching
pretty came quickly. leather and edge торцы visible all! is neat, ox cross brand hardware all seams and. all skin, enough seems thick and durable. i satisfied, thank you!
good quality bag your money. for sale had time to buy 1550 usd.
came bag packed well. how many wrote the feedback, specific is that smell, which is not directly, but out. matches the description accurately. flat crafted sometimes not edge. but оправдывает value for money.
ukraine черновцы come to goods 17 days! only all good smell (
Soft real leather- and purse has well-planned zippered sections for security. Very pleased with this purchase for my husband.
bag delivered on time. matches the description and photo. пакована have good, and in 2 pack тканевую handbag. прошита bag good, straight stitch, no sticking out. good zipper. how will look to wear.
luxury bag
the store very high quality. bag good. recommend! all matches the description.
fast shipping неплохое workmanship, gently all done. rose on key lock does not.
good bag for its price good сшита, leather soft, keeps special shape empty so. small leather smell, paint. buy satisfied, to store.
good goods order more'll like friend very thank you very quality. recommend it! it is the week полторы
perfect! height quality! instant for 5 star.
very like. in ukraine upon receipt of your order to 15 days from. gorgeous. молодец store! confuse slightly hard-gauge as quality stitch зато фурнитуре claims to no. positive while impression.
good. recommend. gregarious store! молодец!
fast shipping are intact and packing. have large smell. bronze color metal. store recommend.
fast shipping fully отслеживался track number. responsive store.
this money for bag good, looks decent
2, bag super, second have take. молодец store!!!!!!
новосибирск week 2 bag has come from china. добротно made. one large inside department, smaller one, department and side two open pockets at the lock. curtain rag. жёсткости замках departments to internal partitions and lack me.
bag, smell but present. торчащих have a little thread. уфы долетела week 2 to.
the color and detailed exact MEASURES, 14 days taken
добротная, and general this money for bag quality. leather пованивает top for paint, balcony standards and all night. locks, seams are good. store sent fast, дошло оренбурга 14 days before. найс :) all in p.s wish not put 1 gift yuan))