We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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bag very good))) .. 10 days delivery smell no satisfied husband)))))
the store is very decent second заказываю bag, inside the store on order перепутали model, pct 30 returned but it. very satisfied with the seller communication, thank you very much, order more will
minus one, вскрыли таможенники that your parcel and to pay tax nearly 10 more and долл .... sad
бысытро very. like exactly like and.
faster долетела flies. good.
for your good bag price. добротно made. see проживет how many. shipping fast. to courier threshold. store recommend. much so thank you! good seller!
delivery of the month, feel very pu
excellent briefcase
super fast shipping bag very like.
fast shipping! заказала delivered 7.04 14.04. quality is good, straight stitching, locks work. thank you store!
beautiful bag, comfortable, satisfied
thank you, клевая bag, delivered.
lovely bag, as the picture, and, it even better fast shipping заказала march 28, 7 came.
ok
perfect! gregarious store, молниеносная shipping, packed all is very good, bags inside air, нареканий no in general, superior quality price)
bag very good quality, удивлена nice. store not общалась, sent bag very fast. recommend.
matches the description high stitched, material дермонтин, used to take 1260р discount.
5 days before кирова came bag super. сшита good, thread not nowhere to stick up, a bad smell, but i think it quickly выветрится. all so and satisfied, store recommend.
all super!!! it is 7 days! packaging level and even do not order ..
good. delivery fast, pretty добротно made.