We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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новосибирска to order has been shipped, than two weeks. fully compliant with received goods заявленному in description. lovely bag,-comfortable all good.
Very Happy!
thank you; i think it's worth the price;)
Good store!!!
gun bag simple, thank you very much leather
сшита дермантина young genuine leather, smell accordingly. just need растущую moon, host and odor unicorn horn put in the bag. but it is not. сшита good. ехала 30 обещанных instead of 13-23.
bag super. second заказываю for a friend. the quality is very excellent. 7дней moscow to shipping. super recommend store
leather
lovely, good quality
thank you very much!!! recommend молодцы!!!
received fast, quality satisfied, very like real skin, only color slightly different from the pictures.
11 days received bag mail. relative other stores it's very fast. product no claims no. metal zipper locks. high quality сшита. политиэтиленом inflatable drain inside, not to помялась during transport. high quality packed. vertical slots flawed none bags compartments inside two models, pens for mobilephone only small. from male tonality for different back and front.
verry nice
Perfect quality !!!!!!!
gregarious store, the feedback of what-none -- fast shipping! normal delivery, челябинска up to 27 days. normal goods, eco-friendly good och or leather genuine leather. recommend!!!
cool bag. securely and looks expensive. small has been smell, but it is because natur leather. расстроило bit, заказывал that when, shoulder strap which clarified the store of. reply is leather, the факту is fabric under the color bags.
all is well. shipping fast. price quality
excellent, high quality bag! month дошла новгорода to bottom.
good quality bags, fast shipping
these lovely bag. leather soft, comfortable soft store sent fast, but our неторопливая the mail, waiting for almost every month.