We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Backpack looks great. I will add some feedback on couple days
almost backpack заказала night april 4, 13го received, привёз courier is. satisfied very quality, fabric comfortable feel. store not общалась, felt satisfied all mk. thank you so much!
cool and true backpack. for quality enough ali. думала, it slightly larger вмещаются a4 file format and netbook but perfectly. fabric is thick, print good. only one of минусов торчащая divorcement эмблеме on small thread, but it does not substantially. for the price, the quality. удивленна i.
delivery fast, material is very nice, smooth and soft, щамки walk very easy, satisfied order
дошел order very fast, just 2 days. backpack excellent, beautiful, nice material, high quality sewn.
bought this knowing so it is good. 2000₽ he would more standing in the shop, уверена i. высшем quality level! many compartments, for even side pockets. inner lining made high quality and outer fabric thick (some плащовка and good fabric) orthopedic fortified straps + backrest and soft bottom it allows you to reduce the burden all your back, shipping in weight and you do not feel backpack. it perfectly. all advise, thanks to store.
bags come in 3, not folded, fabric is good, pockets all all have, пропечатан good print
backpack excellent. shipped within 5 days.
all super!!! backpack excellent as the picture! delighted daughter!!! 5 days come! packaged neatly доставил straight to door courier! store recommended! закпжем tiger other more!
good, flaws заметила until
it идеееееееееальный)))) thank you very much store, high quality for such.
8/02/18 i paid, 29/02/18 received backpack. by my request, backpack besides the usual plastic bag, gray with flaps more packed in 2 pack (1). size 2-photo backpack inside roomy last. fabric of which-very full-lining backpack backpack and sewn добротное. all pictures. description-fit color and pattern backpack. securely прошиты stitching, straight stitching. sufficient amount of pockets. узенькие backpack торцам pockets at. think forth войдёт for water bottle small more that. are revealed zipper easy, without slip doggy labor. holders shoelace-comfortable zippers собачках themselves on (picture 5 of). fully backpack when closed hide pocket doggy (photographed 5) вору open their are invisible and become more difficult-(hope). water on the backpack налили special (picture 5 of). with скатилась new backpack because of the angle drops a pair of leaving backpack. and in general, to store 5 +++.
though walking and long it came and quality is very accurate! i liked it)
excellent backpack. material pleasant, soft. inside is also good material, no "package шуршащего. заявленному size in description. ps. if there are questions in can ask telegram emperorsnewclothes-@
backpack wonderful, very well packaged. found nowhere of that while, satisfied all. very comfortable and cute. but very шёл (about three months 12.02.18 пришёл and 27.11.16 заказала). extended store protection. satisfied with the seller общением.
excellent backpack. locks hidden, inside have pockets for section and other small things, as well as housekeeper hanging. outside pockets side, backpacks many other which have no reason. back is also. and needless to say, print backpack порадовал itself.
very good, quality is excellent, as the pictures all
very good quality. size as necessary.
общалась not the store. order формировался long. in parcel шла half month. but i patient person, this special because not возмущена) as for, backpack is very quality,, not cheap cloth. think me прослужит long. black color брала space. looks very dignified. the only thing it seems photo. азиаточек miniature показалось so lovely the or) вобщем client satisfied!) recommend
wonderful backpack! shipping was quite long, but still доехал it! beautiful and comfortable
bought for teenager. подошёл, not big none small. кармашков number, quality and appearance, all is excellent. великоват to 10 years old baby.
backpack excellent! stitched perfect, comfortable fabric, slots comfortable many, roomy.-back lining orthopedic средненькие with straps and on the back of the invoice for it does not hurt, even if напчкано heavy whatnot. gregarious store! .. it two weeks обрабатывала custom is our only