We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (19) |
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almost shipping month. excellent backpack!!! 2 side pockets for water, large pocket one back, 2 pockets front and one small pocket inside. roomy very backpack! recommend.
backpack super!!
backpack good quality отслеживался track, after order goods shipped quickly, store recommend. thank.
liked lot backpack, material better than i expected, recommend! 4 deg product i buy in aliexpress, but it took well more that the normal per cause post office from my country. the store up stretched the term protection per plus 60 days, agradeço thereupon!
Good!!!
good, прошоел have test, was travel withstand 8 kg to wear no problem.
home слабенькая zipper, will quickly failure. very клеенчатого sweats material inside of back back. 700-то for so good thing and rub, roomy, кармашков and many pockets.
обрадовал backpack, 15.6 ''laptop влезает, display but more влезет. (large size брала). while pleasing quality zippers, bulk pockets, department of + inside is two pocket, + side zipper three outside. like seams are good, thread not special stick up, strap проверяла until endurance, middle have quality. price for uni lovely backpack, not much smell. пришёл very fast, mid ждала may of a month before. patch sewn crooked little pocket on the front. pictures color matched
all as picture. quality is good. balcony вынесла strong smell. thank you very much
really super backpack, no inferior quality рюкзакам expensive of shopping, roomy, to store thank you
good backpack. gym великоват little. пошит neat. have odor.
it is good, very neat stitched, no match different size and description, пришёл fast enough, наверно 2 week, all recommend! i and yes брала рюкзачёк кармашик нём on top and size have)
super,
beautiful well
this money for very good quality
коротковаты webbing
excellent, many pockets, quality is good, smell no, thread not stick up, дошел москву in 26 days, gregarious store, any questions answered!
lovely backpack, matches the description. неплохое quality. trackable. to store thank you!
backpack good, slightly thick material very slippery, not of. satisfied. immediately прикрепила badges
cool backpack
backpack good. come. отслеживался track. bravo store.
backpacks excellent! really liked my братьям! said which is under made high quality original.